Terms of service

Terms of Service

This website is operated by Our Nest Naturals. Throughout the site, the terms “we”, “us” and “our” refer to Our Nest Naturals. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

Products & Services

All products are handcrafted in small batches using natural ingredients. Variations in colour, texture, or appearance may occur and are normal. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.

We have made every effort to display our products as accurately as possible; however, we cannot guarantee that your device’s display of colour will be accurate.

Pricing & Modifications

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time.

Orders & Billing

We reserve the right to refuse or cancel any order. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

Shipping

Shipping and delivery times are estimates only and are not guaranteed. Our Nest Naturals is not responsible for delays caused by shipping carriers, customs processing, weather, or other factors beyond our control.

Returns & Refunds

Due to the personal nature of skincare products, all sales are final unless otherwise stated. If you receive a damaged or incorrect item, please contact us within a reasonable time so we may assist you.

Use of Products

Our products are intended for external use only. Please review ingredient lists carefully and perform a patch test prior to use. Individual results may vary, and we are not responsible for allergic reactions or improper use.

Health Disclaimer

Our products and statements have not been evaluated by Health Canada. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information provided is for educational purposes only and should not replace professional medical advice.

Intellectual Property

All content on this site, including but not limited to text, graphics, logos, images, and branding, is the property of Our Nest Naturals and is protected by Canadian copyright laws. Unauthorized use is prohibited.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Canada and the applicable provincial laws.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.